"Annette was very knowledgeable and helpful during this entire process. Her prompt responses and attention to detail were superb. Her expertise was without question and she was able to not only support us but also advise us in exactly the way we needed. We had previously been through a number of other Realtors who we did not like; Annette was such a refreshing change. We are so grateful to her and Keller Williams for ourfirst home purchase!! Some highlights of her service to us: -immediate response -immediate sharing of updates/information -a fighter who stood up for us during the negotiation process -'real talk' - told us what we needed to hear, not what we wanted to. Didn't blow smoke like many other Realtors do when chasing a commission. -Friendly! A real pleasure to work with -PEACE OF MIND DURING THE ENTIRE PROCESS "

  -Brett & Kristin Dean, Other

"Annette Failla Phelps sold our property, within 3 days, at full asking price. We are very pleased and would definitely contact her for any future home purchases. Frank and Connie DelVecchio. Rochester NY "

  -Connie & Frank Delvecchio, Other

"She is knowledgeable, hard-working, and cares about her clients. She quickly became more than simply my realtor but a good friend who helped a young family find the perfect home. You don't come across realtors like her much anymore. Up-front and honest, trustworthy, and willing to represent our interests with heart.""

  -Janet Richardson, Other

"It was a pleasure to work with you ."

  -Robert MacLaren II, Esq., Colleague

"I am a Broker/Owner in Central Florida and had a difficult time finding someone competent to represent my son for his purchase in So. Florida. After several Realtors, I happened upon Annette Phelps and will continue to use her for any referrals I may have to that area. Annette worked as a Buyers Rep, which seems to be unique in that area. My son was raised around the Real Estate business and was genuinely happy when he started working with Annette. Her knowledge of the areas he identified, her willingness to find, schedule and show multiple properties, and her unwavering efforts on his behalf were wonderful. She did not slacken when the search continued through many months and kept him informed and updated all the way. She knew the details of the many types of properties and their quirks for offers, while always working for the very best interest of my son. Her interactions w/ her fellow Realtors were refreshingly friendly thank you Annette"

  -Vicki Dean, Other

"Annette was superb. Could not have done it without her, What a great lady"

  -Charles Brough, Client

"Thanks for all of your hard work in getting the house sold. You did a great job getting us the price we hoped for. "

  -Jim Reilly, Client

"Inspections/Open Houses Excellent Local Knowledge of area, communities and properties Excellent Negotiating the price and terms of the purchase Good The exchange of contracts and closing Excellent The handling of deposit money/escrow Good Attention to detail Good Polite Excellent Understanding Excellent Friendly Excellent Patient Excellent Knowledgeable Excellent Helpful Excellent Trustworthy Excellent Professional Excellent Timely communications Excellent Clear communications Excellent Accessible Excellent Respectful Excellent Approachable Excellent Other Broker Staff : Performance Question Answer Level Performance of other Broker staff Not Applicable Overall Satisfaction Question Answer Level Overall satisfaction regarding the Purchase Excellent Recommendation Question Answer Level Would use Broker's services again Strongly Agree Would use Agent's"

  -Willy & Joan Procida, Other

"I had a very good experience buying my townhouse through Annette Phelps. She was very knowledgeable and professional. She was very thorough in communicating with me and negotiating with the seller. She made the experience go very smoothly. I would definitely recommend her to friends and family."

  -Susan Adams, Client